Jennifer Brandt
Customer Success Manager @The Client 4 Life Group,llc
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WORK HISTORY
Customer Success Manager @The Client 4 Life Group,llc
Dallas-Fort Worth, TX, US
Formerly part of U.S. Retirement & Benefits Partners)• Design and develop training plans for all of our internal and external Salesforce.com users along with all supporting training materials, including recorded video demos, print materials, and live presentations.• Train and mentor new hires within our organization.• Project manager overseeing onboarding of new clients over the course of 4-8+ weeks, based on the subscription level.• Continually present ideas for enhancements and improvements for our proprietary Salesforce.com overlay.• Responsible for the discovery and design process of all campaigns efforts for our clients.• Write engaging and informative newsletters for different subscriber levels.• Resolve training questions and issues for clients throughout their subscription to our service.• Cultivate a positive relationship with all clients.
EDUCATION
University of North Texas
BBA, Marketing
SKILLS
ABOUT JENNIFER BRANDT
Areas of Knowledge & Expertise: • Experience training internal and external users on…
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