Jennifer Jennifer Dove

About Jennifer Jennifer Dove

With over 20 years of experience in designing and leading global talent acquisition teams, I am a seasoned expert in technology recruiting and strategy. I have successfully scaled several technology organizations within Fortune 50 companies, such as NBCUniversal and Comcast, in high-growth and competitive environments. I have redesigned Technology recruiting programs globally to hire at scale, implemented pooled journeys for top job families and focused on delivering exceptional candidate experience.As the Vice President of Talent Acquisition at Mastercard, I oversee the global technology talent acquisition strategy and execution, partnering with business leaders and HR partners to deliver on operational and strategic recruitment goals. I am passionate about building diverse, inclusive, and high-performing teams that drive innovation and growth for Mastercard\'s products and services. I leverage my extensive network, industry knowledge, and sourcing tools to attract and retain top tech talent across the world. I also amplify Mastercard\'s employer brand and value proposition through publications, events, and social media. I lead a global team and operate in full agile methodologies to continuously drive improvements program wide.

Experience

1. Vice President Talent Acquisition- Global Head of Technology Recruiting

   Mastercard

   Aug 2022 — Present

   Oversee all Technology recruiting and delivery globally across the Mastercard portfolio, including strategy, relationship management and execution in alignment with short and long-term business needs and prioritization.• Developed and implemented best-in-class Recruiting Program with innovative practices for our largest job families (software engineering) enabling us to move faster and execute a global scale hiring plan, including targeted sourcing model, end-2-end hiring journeys and driving consistent timelines across our TA funnel. • Implemented model across 8 tech hub locations globally and now scaling process to our consulting business in a 2024 expansion. We estimate that 40% of all experienced hiring will flow through this new process in 2024 across Mastercard.• Building partnerships with our internal guilds to define job framework globally, standardize assessments and scorecards, align on candidate evaluation, and involve them in the hiring process. Collect feedback on process scoring 90% on hiring manager satisfaction.• Built entire process to be a candidate-centric experience from sourcing to offer acceptance with accelerated timelines, transparency and heightened communication resulting in a 93% candidate satisfaction rating.• Designed recruiter and hiring manager interviewer training, with a library of interview guides and templates along with competency scales for assessment including a compelling hiring narrative around our EVP, anchoring Mastercard as a Tech destination, with a shared talk track to provide unified language to all interviewers. • Partnering with our business leaders to act as critical change makers to drive adoption across the program and securing investments into talent acquisition infrastructure for tooling, systems, and dashboard reporting. • Own and deliver advancements using full agile process, leveraging iterative ways of working to share ownership and bring stakeholders along on our journey.

Education

• Miami University

  Bachelor of Arts (B.A.), Organizational Communication, General

Skills

• Business Development
• Real Estate
• Negotiation
• Staffing Services
• Sales Operations
• Market Research
• Investment Properties
• Project Management
• Marketing
• Executive Search
• Recruiting
• Technical Recruiting
• Consulting
• Superior Client Service
• Interviews
• Sourcing
• Integrated Marketing
• Networking
• Sellers
• Management Consulting
• Account Management
• Financial Services
• Crm
• Executive Management
• Residential Homes
• Strategic Planning
• Contract Negotiation
• Selling
• Organizational Effectiveness
• Finance
• IT Recruitment
• Sales
• Client Services
• Job Search Strategies
• Lead Generation
• Entrepreneurship
• Management
• Team Building
• Leadership
• Event Management