Jennifer Dobies
Adventure Park Manager at WildPlay Thacher
- Role
- Adventure Park Manager at Wildplay Element Parks
- Location
- Schenectady, NY, US
- LinkedIn followers
- 500 followers
About Jennifer Dobies
Over 20 years of hospitality and customer service experience, including over 10 years of…
Experience
Adventure Park Manager
Mar 2022 — Present
Drives revenue growth and business development by overseeing the HubSpot pipeline; completes 50–60 prospecting calls weekly, designs 3–6 multi-step sales sequences monthly, and launches new revenue streams through reseller programs, fundraising initiatives, and municipal/library partnerships- Consistently recognized as a top sales performer and subject matter expert in HubSpot navigation, sequence creation, and troubleshooting- Oversees financial strategy and administration; manages on-site team credit cards, secures group payments across multiple school, nonprofit, municipal, and corporate financial processes, and collaborates with multiple internal departments on long-term budgeting- Manages and creates yearly park budgets, performing daily, weekly, and annual forecasting; successfully increased the park’s yearly budget by over three years- Optimizes profitability and business development by leading upselling initiatives, season pass promotions, and internal sales competitions while analyzing visitor data, revenue trends, and competitive intelligence to refine pricing and product strategies- Leads guest experience and operational excellence by managing groups ranging from 15 to 400 participants- Facilitates staff debriefs, guiding complex scheduling logistics, and aligning daily park operations with organizational goals and core values- Ensures organizational safety and compliance by overseeing Department of Labor inspections, arborist reporting, seasonal maintenance and recertifications, while maintaining alignment with NY State Parks and WildPlay standards- Shapes team culture and development through directing hiring, onboarding, scheduling, and performance management; implements leadership growth programs; audits training materials for inclusivity; and drives initiatives to increase engagement and reduce burnout- Serves as Lead Guest Service Trainer with four years of experience using Singinuity.
Education
Mount Saint Mary College
Bachelor's degree, English Language and Literature/Letters
2008 — 2012
Mount Saint Mary College
Bachelor of Arts (B.A.), English Language and Literature, General
2008 — 2012
Skills
- Event Producing
- Led Lighting Systems
- Nonprofits
- Directing
- Production Managment
- Heavy Lifting
- Performing Arts
- Networking
- Microsoft Word
- Shakespeare
- Customer Service
- Peer Tutoring
- Photography
- Plays
- Event Planning
- Microsoft Excel
- Powerpoint
- Criticality Analysis
- Theatre
- Musical Theater
- Public Speaking
- Copy Editing
- Creative Writing
- Team Management
- Lighting Design
- Theatrical Production
- Music
- Drama
- Festivals
- Blogging
- Appointment Scheduling
- Teaching
- Time Management
- Press Releases
- Stage Management
- Editing
- Student Affairs
- Critical Thinking
- Phone Etiquette
- Event Management
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