Jennifer del Bosco
Client Relationship Manager @Worldwide Charters International Inc
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WORK HISTORY
Client Relationship Manager @Worldwide Charters International Inc
Los Angeles, CA, US
Managed elite national account portfolio, securing 95% renewal rate by implementing customized customer experience strategies and conducting comprehensive service reviews to exceed client objectives • Conducted data-driven account analysis to identify new sales opportunities, generating 25% revenue gains• Partnered with international teams to design and deploy a client portal program, streamlining workflows to enrich communication and expedite issue resolution, establishing a 95% Customer Satisfaction Index (CSI) • 01/2022 – 08/2023 Retained to supervise select national clientele o Worldwide Charter is a full-spectrum international aviation service provider
ABOUT JENNIFER DEL BOSCO
I believe happiness is a choice, your word is your honor, and your intention is powerful. I thrive at teaching more people how to make more money selling more product more of the time! With a passion for driving revenue growth and nurturing long-term customer relationships, I have a proven track record of delivering impactful business solutions across diverse, fast-paced industries. My career highlights include deploying innovative business plans, leading corporate training programs, and crafting engaging value propositions that enhance retention and loyalty. Known for achieving business excellence, and implementing initiatives that prioritize client success. Let’s connect and explore how I can bring this success to your organization. Automotive / Account Management & Sales / Marketing / Technology & SaaS / Events & Travel - Empowering career as a client-facing specialist consistently delivering financial and operational efficiencies that empower clients to enhance brand equity and drive profitability -Successful providing consultative account management and strategic business development, generating new sales and maximizing existing sales, through value propositions, cost analysis, contract negotiation, and managing complete sales cycle -Expert in launching new products and programs, including engagement planning, product training, targeted marketing campaigns, and providing enterprise-wide implementation and operations of CRM - Skilled in customer relationship management, fostering loyalty, identifying needs, developing solutions, and optimizing ROI - Accomplished in leading training, creating and implementing product knowledge; in-person and virtual training for both enterprise and client audiences ranging from 5-250 -Established in the delivery of SaaS applications, and web-based projects, including systems integrations and leading organizational change during the implementation- CORE QUALIFICATIONS * Account Management & Growth * Strategic Planning & Implementation * Revenue & ROI Maximization * Customer Relationship Management * Product Management & Training * Consultative Partnership Approach * Cross-Functional Team Collaboration * Market & Campaign Analysis * Business Development & Expansion TECHNICAL SKILLS: Proficient in Microsoft Office, SaaS, DMS, CRM Tools,(including Salesforce), Technology Software and Hardware
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