Jennifer C.
Photographer | Designer | Social Media & Marketing Junkie | Customer Service Specialist | Appreciator of Art & Fun Stuff
- Role
- Senior Operations Specialist Ii at Edward Jones
- Location
- Newton, IA, US
- LinkedIn followers
- 500 followers
About Jennifer C.
Innovative and dynamic professional with expertise in photography, marketing, project management, and customer engagement. Acclaimed for developing creative ideas, engaging clients, delivering top-notch customer service, strategic photographic planning, and nurturing valuable business partnerships. A detail-oriented problem-solver committed to exceeding client expectations and providing imaginative solutions within deadlines.
Experience
Senior Operations Specialist Ii
Jul 2022 — Present · St Louis, MO, US
Fortune 500 financial institution with over branch offices throughout the US and CanadaManage daily workflow queues to ensure timely processing of client transactions, prioritizing tasks based on urgency and complexity.• Verify documents for accuracy and completeness while performing calculations related to exceptions and corrections.• Facilitate seamless fund transfers within client accounts, ensuring compliance with company policies and industry regulations.• Utilize proprietary software and Salesforce to process inquiries efficiently, maintain accurate records, and track case progress.• Collaborate with internal headquarters associates and external vendors to resolve inquiries and support client needs.
Education
Des Moines Area Community College
AAS
2007 — 2009
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