Jennifer Graham Chittim
Building & Transforming Post-Sale Revenue Orgs
- Role
- Head of Customer Success at Hebbia
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jennifer Graham Chittim
Experienced in building transforming, and leading Customer Success and Account Management organizations that deliver measurable results: stronger revenues, reduced costs, faster diligence, and better decisions.Currently helping Hebbia to build a team that ensures customers embrace and scale AI across their high-stakes workflows. Technology only changes outcomes when people adopt it. I\'m focused on helping Hebbia build the systems, playbooks, and relationships that make that adoption stick.I\'m a builder of high-performing teams and scalable processes. Deeply enjoy developing strong, lasting relationships by leading with warmth, transparency, and humor. Known for being rigorous but never ruthless. Currently working on my tennis game and my spicy mezcal margarita recipe.
Experience
Head of Customer Success
Aug 2025 — Present · New York, NY, US
Education
Phillips Academy Andover
High School
Harvard University
Bachelor of Arts (BA), English Language and Literature
University of Oxford
MSt, English
Yale School of Management
Master of Business Administration (MBA)
2014 — 2016
Skills
- Writing
- Editing
- Creative Writing
- Community Outreach
- Non-Profit Fund Development
- Public Relations
- Film Production
- Social Media
- Management
- Fundraising
- Non-Profit Consulting
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