Jennifer
Co-Owner at Ever Hines Enterprise
- Role
- Client Service Manager at Optum
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jennifer
Passionate about working with people, I bring a unique perspective to Client Services…
Experience
Client Service Manager
Feb 2018 — Present · Seattle, WA, US
CYC (Now part of Optum Financial) is a technology based company providing Consumer Driven Health platforms for company\'s of all sizes. As a CSM I work with a designated list of Large and National Accounts to ensure service satisfaction, renewal retention and increasing revenue through both interpersonal support and an advanced, technology platform. I am the primary contact for daily account activity and operational needs for issue resolution in eligibility, claims, plan setup, report requests and general inquiries for my designated clients- work performance consistently Exceeds Expectations- mentor for other CSM\'s as well as new hire training assistance
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