Jennifer Jim
Change Management Lead @Citi
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WORK HISTORY
Change Management Lead @Citi
Fort Lauderdale, FL, US
Independently challenge 100+ high-risk changes by reviewing scope, schedule, risks, and dependencies while validating adherence to Citi’s change activity processes• Approve 70+ change reviews as Senior Peer Reviewer, ensuring quality and consistency among colleagues • Drive transparency for senior leaders monthly by curating and presenting robust change reviews• Co-lead the Enterprise Change Management Lead Voice of the Employee (VOE) program, launching 10+ initiatives rooted in fostering team camaraderie for an audience of 40+ resources• Head various special projects, including establishment of the Change Management Committee and aligned charter, team scaling (25+ headcount), creation of a Change Management Playbook and associated training materials, and audit/regulatory exam readiness activities
EDUCATION
University of Florida
Master of Science
University of Florida
Bachelor of Science
ABOUT JENNIFER JIM
Organized, detail-oriented leader with 8+ years of experience in project management…
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