Jenny Carswell

About Jenny Carswell

Adaptable Senior Director, UX Design with over 15 years of well-rounded expertise in…

Experience

1. Ux Design Director, North America

   AstraZeneca

   Jun 2025 — Present

   Team Leadership: Direct and mentor a team of UX Designers ensuring high-quality design deliverables across enterprise IT initiativesEngagement Management: Scope and frame design engagements with stakeholders, defining UX activities and deliverables, timelines, and success metrics for complex enterprise solutionsOrganizational Capability Building: Implement and educate teams on human-centered design principles and design thinking methodologies across the broader AstraZeneca organizationStrategic Collaboration & Visioning: Create and maintain strategic partnerships across disciplines including engineering, product management, data science, and business stakeholders in service of driving business value and impactAI Innovation Leadership: Collaborate on innovative approaches to leverage artificial intelligence capabilities for enhancing product experiences and user interactions within enterprise systemsProcess Optimization: Establish scalable design processes and frameworks in partnership with Agile teams that support rapid innovation while maintaining quality and consistency

Skills

• Customer Experience
• A/B Testing
• Persona Creation
• Xhtml
• Interaction Design
• Art Direction
• User Experience Design
• Information Architecture
• User Interface Design
• Experience Design
• Usability Testing
• Usability Engineering
• User-Centered Design
• User Experience
• E-Commerce
• User Research
• Web Analytics
• Wire Framing
• Wireframes
• Heuristic Evaluation
• Persona
• Usability
• Contextual Inquiry
• Information Design
• Web Applications
• Omnigraffle
• Card Sorting
• User Scenarios
• Web Standards
• Task Analysis
• Mobile Design
• Axure
• Multimedia
• Site Maps
• Human Computer Interaction
• Visual Design