Jen Birch

CX Specialist @ Otter.ai | Senior QualityOps and Compliance Professional | Ex Checkr & Ibotta

Role
Customer Experience Specialist at Otter.ai
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jen Birch

I’m a dedicated professional with 11 years of experience in compliance, investigations, and dispute resolution. I’ve built my career on problem-solving, a keen eye for detail, and a passion for delivering results. I thrive in fast-paced environments and love roles that challenge me to think critically and work collaboratively. Whether it\'s streamlining operations, enhancing customer experiences, or ensuring compliance, I’m all about making a real impact. Currently seeking new opportunities, I’m excited to bring my skills and enthusiasm to a dynamic team. Let’s connect!

Experience

  1. Customer Experience Specialist

    Otter.ai

    Jul 2025 — Present

Education

  • Fashion Institute of Technology

    Associate of Arts and Sciences - AAS, Marketing

    2004 — 2007

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Jen Birch — Customer Experience Specialist at Otter.ai in Denver, CO, US | Unifers