Jennifer Alvis

Global People Solutions & Process Excellence Manager @Costa Coffee

Nottingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Global People Solutions & Process Excellence Manager @Costa Coffee

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EDUCATION

2008 — 2009

Thomas Danby College

NVQ3, Communication Studies

2000 — 2002

Kent College Pembury

GCSEs

N/A

The Capella Institute

Lean Practitioner, Six Sigma

2002 — 2004

George Spencer School and Technology College

ALevels, Psychology, English Literature, Media Studies, Sociology

SKILLS

Microsoft ExcelTime ManagementAnalysisRecruitingRecruitment AdvertisingTalent AcquisitionRecruitmentProcess ImprovementRetailTeamworkSalesforce.comCustomer ServiceHuman ResourcesTalent ManagementIgrasp Recruitment ToolPerformance ManagementEmployee TrainingEmployee RelationsManagementInterviewsTrainingChange ManagementProjectsCoachingMicrosoft OfficeExcelLeadershipSourcingStakeholder ManagementTeam Leadership

ABOUT JENNIFER ALVIS

As a Reward Manager at Costa Coffee, I lead and support various reward projects and initiatives that enhance the employee experience and align with the business objectives and values. I have over 11 years of experience in HRIS and people systems, working across different sectors and industries.I am passionate about delivering effective and efficient solutions that improve the performance and engagement of our people. I am certified in Agile Project Management and recently completed a Lean Six Sigma Green Belt certification, which enables me to apply the principles and tools of continuous improvement and customer satisfaction to my work. I also have strong skills in CRM, problem solving, and stakeholder management, which help me to build and maintain positive relationships and deliver high-quality results.

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Jennifer Alvis — Global People Solutions & Process Excellence Manager at Costa Coffee in Nottingham, GB | Unifers