Jennifer Flory

About Jennifer Flory

I lead the \"engine room\" of retail. Throughout my career in Operations and Merchandising, I have focused on evolving traditional support roles into high-impact Execution teams. I am a firm believer that data-driven operations and people-first leadership are the keys to long-term sales growth. I pride myself on developing teams that don\'t just \"support\" the business, but actively drive it—optimizing margins and delivering consistent value through operational excellence and strategic alignment.

Experience

1. Director, Merchandising Execution

   7-Eleven

   Feb 2021 — Present · TX, US

   Partner with senior leadership to architect and execute enterprise-wide merchandising strategies. I lead the high-impact teams that serve as the operational backbone of the organization, transforming strategic intent into flawless retail execution through rigorous data standards and process optimization.Merchandising Execution: Direct the end-to-end deployment of category strategies, ensuring seamless alignment between corporate vision and store-level reality.Data Governance & Integrity: Established and oversee the data governance framework for item, vendor, and store infrastructure. By ensuring a \"single source of truth,\" I mitigate risk and provide the clean, actionable data required for advanced analytics and forecasting.Global Operational Scale: Lead a global service center to streamline complex workflows, leveraging international resources to drive efficiency, reduce operational costs, and accelerate time-to-market.Process Engineering: Specialized in \"de-frictoning\" legacy systems, aligning cross-functional stakeholders (IT, Supply Chain, and Finance) to build a more agile, responsive merchandising ecosystem.Strategic Partnership: Serve as a key advisor to executive leadership, providing the operational roadmap and data-driven insights necessary to support aggressive company growth and margin goals.

Education

• UC Irvine

  B.A., Economics

  1985 — 1989

Skills

• Strategic Planning
• Retail
• Category Management
• Pricing
• Speaking Engagements
• Strategy
• Negotiation
• Financial Planning
• Strategic Financial Planning
• Vendor Management
• Inventory Management
• Forecasting
• Cross-Functional Team Leadership
• Marketing Strategy
• P&L
• Sales Operations
• Pricing Strategy
• Budgets
• Customer Service
• Finance
• Training
• Customer Satisfaction
• Category Analysis
• Analysis
• Income Statement
• Competitive Analysis
• Contract Negotiation
• Management
• Team Building
• Merchandising
• Marketing
• Team Leadership
• Business Planning
• Operations Management
• Visual Merchandising
• Profit
• Public Speaking
• P&L Management
• Leadership
• Client Relationship Building