Jennifer Abboud

About Jennifer Abboud

Results-driven leader with nearly 25 years of experience in the insurance industry demonstrating a history of excellence in handling client relationships, fostering revenue expansion, and introducing groundbreaking solutions within the Insurance and FinTech Industry. Experience in all aspects of project delivery and operations management including problem resolution, financial planning, budget oversight, cross-functional/inter-departmental team leadership, and developing valuable partnerships with clients, stakeholders and all levels of organization.

Experience

1. Head of Product Operations

   Zinnia

   Apr 2025 — Present

   Zinnia, an Eldridge Industries business, simplifies L&A insurance by delivering comprehensive technology solutions for the industry’s most critical needs. Zinnia enables carriers and distributors to build, sell, and service insurance, ultimately helping more people get the coverage they need and the service they deserve. Zinnia is also backed by funds managed by KKR and Vista Credit Partners, leading global investment firms. Lead cross-functional alignment across Product, Sales, Marketing, Client Services, and Operations to drive Zinnia’s product initiatives. Specialize in the operational side of product management—streamlining processes, optimizing tools and metrics, and ensuring efficient, scalable lifecycle management from ideation to retirement.Oversee roadmap communication for ZinniaNow, ZinniaLaunch, and MarketConnect, maintaining a centralized framework that delivers real-time visibility into priorities, timelines, and changes. Translate complex technical updates into clear business impacts, align product development with operational goals, and strengthen collaboration to accelerate delivery and maximize value.

Education

• Creighton University

  Mathematics and Computer Science

• Bellevue University

  Bachelor of Business Administration - BBA, Business Administration of Technical Services

Skills

• Business Intelligence
• Compliance
• Management
• Data Warehousing
• Sales Operations
• Risk Management
• Reporting & Analysis
• Strategy
• Dmf
• IT Strategy
• Sales Compensation
• Non-Profit Administration
• Leadership
• Information Technology
• Data Integration
• Data Management
• Long Term Care Insurance
• Volunteer Management
• Health Insurance
• Customer Service Management
• Microsoft Sql Server
• Analytics
• Project Management
• Process Improvement
• Software Development Life Cycle (Sdlc)
• Requirements Gathering
• Insurance
• Recruiting
• Staff Development
• Systems Analysis
• Business Process Improvement
• Data Warehouse Architecture
• Performance Management
• Unclaimed Property
• Sdlc
• Strategic Planning
• Business Analysis
• Events Coordination
• Account Management
• Change Management