Jennifer Winchester
Treatment Coordinator @Bruno Orthodontics
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WORK HISTORY
Treatment Coordinator @Bruno Orthodontics
Troy, MI, US
Serve as the first point of contact for patients with questions about orthodontic treatment. Conduct consultations with patients to explain treatment plans, address concerns and answer questions about orthodontic procedures. Create and present treatment plans, including cost estimates and payment options to patients and families. Arrange payment plans, and research insurance coverage for patients. Act as the liaison between the doctor and the patient. My goal is to provide a calm and welcoming environment for anxious or nervous patients. Effectively communicate with orthodontist, assistant and administrative staff to ensure high quality patient care. Perform administrative tasks, scheduling, instrument sterilization, cleaning, stocking operatories, and tracking lab cases. Proficient with topsOrtho, OrthoBanc, orthodocsPro, and rhinogram. Ensure compliance with healthcare regulations and privacy laws, such as HIPAA.
EDUCATION
Western Michigan University
Bachelor of Business Administration (BBA)
SKILLS
ABOUT JENNIFER WINCHESTER
A results driven leader with a commitment to coaching and developing a team. Skills and experience include customer engagement, payroll management, leadership development, employee retention, new store openings, charitable fundraising, loss prevention and merchandising.
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