Jennifer Wiens
Director, Product Strategy, Operations & Portfolio Management
- Role
- Director, Product Strategy, Operations & Portfolio Management at Walmart
- Location
- Rogers, AR, US
- LinkedIn followers
- 500 followers
About Jennifer Wiens
Seasoned Account, Operations and Program Manager with 15+ years of experience spanning retail, operations and enterprise. Empathy with technology. Motivated and inspired by innovation. Devoted to building up and mentoring others. Experienced in partnering with multiple retailers and CPGs to cultivate omni-channel platform solutions across strategy, creative, technical, and analytical disciplines to drive business impact.
Experience
Director, Product Strategy, Operations & Portfolio Management
Dec 2021 — Present · Rogers, AR, US
As the Product Operations and Strategy lead, I lead Digital Transformation by enabling scalable, data-driven, and outcome-focused ways of working that elevate how teams operate, prioritize, and deliver value. My role bridges strategy and execution—aligning cross-functional teams around clear goals, modernizing toolsets, and embedding agile, transparent decision-making into the core of the organization.I transform ambiguity into clarity by building product portfolio frameworks that align strategic priorities with execution. I champion data and insights as everyday tools, not afterthoughts—enabling teams to track impact, make confident tradeoffs, and continuously learn.By shaping operating models, evolving governance, and fostering a culture of empowered ownership, I turn siloed efforts into collaborative ecosystems. The result is not just faster delivery, but smarter, more strategic delivery—where teams don’t just ship, they shape the business.Core Elements:Strategic Enablement: Aligning digital tools and product practices to business strategy.Process Modernization: Streamlining intake, prioritization, and execution to remove friction.Portfolio Visibility: Providing real-time insight into what teams are working on, why it matters, and how it’s progressing.Culture Shift: Moving from reactive to proactive, from outputs to outcomes.Tech & Tooling: Enabling better collaboration through modern digital platforms (e.g. Jira, Confluence, Airtable, etc.).Change Leadership: Driving mindset and behavior changes that stick.I have lead multiple portfolio\'s spanning- Walmart Health and Wellness (Pharmacy, Optical, etc.)- Digital Financial Services- Last Mile Delivery- Omni-Returns- Omni- Services (AutoCare Center, Fresh, Wireless, etc.)- Walmart Connect
Education
University of Arkansas at Monticello
Bachelor of Arts - BA, Social Sciences
University of Arkansas
English/ Creative Writing
Skills
- Project Management
- Customer Service
- Advertising
- Retail Buying
- Project Planning
- Retail
- Crm
- Employee Training
- Retail Sales
- Javascript
- Orm
- Social Networking
- Retail Marketing
- Semantic Html
- Social Media
- Enterprise Architecture
- Email Marketing
- Sales Management
- Social Media Marketing
- Healthcare
- Digital Marketing
- Program Management
- Account Management
- Marketing
- Digital Media
- Sales
- Content Strategy
- Marketing Strategy
- Management
- Budgets
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