Jennifer Whiteman

About Jennifer Whiteman

As a HR Operations Leader, I optimize employee experience while developing and driving comprehensive employee-centric processes, resources, policies, and benefits. One of my key accomplishments at WalkMe has been successfully onboarding over 460 new hires across North America, APAC, and Europe regions with a HR satisfaction score of more than 90%.Some of my other accomplishments include- Optimizing internal recruitment processes by developing a training guide for recruiters, company product training, and creating a hiring manager toolkit- As a sourcer insuring that 1/3rd of the candidates I sourced progress to the final interview stage by developing engaging and transparent outreach programs to find the best fit.I am passionate about diversity, equity, and inclusion initiatives, positive employee engagement, comprehensive benefits offerings, and resource management. Key Skills: HR Operations | HRIS | HR Policies Implementation | Talent Acquisition & Recruitment | Diversity, Equity, Inclusion & Belonging (DEIB)| Payroll | Benefits | Training & Development |

Experience

1. Manager, Global People Operations & Benefits

   WalkMe

   Oct 2025 — Present

   WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today\'s complex digital landscape. By leveraging WalkMe\'s features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP\'s robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe\'s intuitive digital adoption platform.As the leader of a high-performing operations team, I oversee end-to-end onboarding and offboarding, leaves of absence, multiple HRIS systems, resource management, and policy governance to drive operational clarity, consistency, and efficiency that keeps WalkMe running at its best.

Education

• University at Albany

  Bachelor's of Communications, Communications and Rhetoric

  2012 — 2016

Skills

• Microsoft Access
• Microsoft Word
• Event Planning
• Access
• Customer Service
• Creative Problem Solving
• Prezi
• Research
• Media Production
• Teamwork
• Organized Multi-Tasker
• Microsoft Powerpoint
• Social Media
• Social Networking
• Microsoft Office
• Management
• Microsoft Excel
• Powerpoint
• Communication
• Time Management
• Problem Solving
• Microsoft Outlook
• Creative Strategy
• Leadership
• Always Punctual
• Facebook
• Public Speaking