Jennifer Ward
Manager, Valuation & Customer Relations @Municipal Property Assessment Corporation
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WORK HISTORY
Manager, Valuation & Customer Relations @Municipal Property Assessment Corporation
London & Kitchener, ON, CA
Coach, mentor and lead a team of 14 technical experts in the field of property valuation in a geographic area in South Western Ontario. Effectively manage work objects to meet set Key Performance Indicators and maintain a Service Level Agreement with stakeholders. Develop strategic plans and monitor progress. Resolve escalated appeals and concerns from property owners, agents and stakeholders.Key contributor and co-lead for the farm valuation portfolio. Expertise in the valuation of farm properties through both work experience and education. Lead in developing communication and outreach plans for farm stakeholder groups.
EDUCATION
Ryerson University
Certificate in Applied Digital Geography & GIS
University of Guelph
Bachelor of Science (B.Sc.)
SKILLS
ABOUT JENNIFER WARD
Skilled property valuation expert. Effective leader, team motivator and mentor. Skilled decision maker, risk analysis and solution oriented big picture thinker. Navigates contentious political landscapes and builds effective relationships. Anticipates the hidden agendas that could sidetrack or manipulate an appropriate outcome. Demonstrates the ability to comprehend theoretical concepts and be curious about the broader \"why\" or holistic perspective on problems. Thinks expansively and combines novel ideas in unique ways to generate innovative solutions. Comfortable and effective at speaking with any size audience. Ability to motivate, inform, persuade, influence and energize diverse audiences. A proven track record of accomplishments with project management, financial accountability, as well as administration of policies, procedures and legislation. Demonstrates the ability to tackle difficult problems by using logic and quantitative reasoning to identify patterns relevant to problem solving. Valuable resource and subject matter expert in enumeration and elections.
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