Jennifer Wallace
Journey Developer, Growth, Youth Banking @NatWest
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WORK HISTORY
Journey Developer, Growth, Youth Banking @NatWest
Edinburgh, GB
As a Journey Developer I support a prioritised backlog to improve end to end customer journeys. I design, run and deliver the digital banking of the future. I identify opportunities to digitise, improve and manage the customer journey to deliver increased value and effortless customer experience. I support the delivery of all business performance and proposition activities, making sure our journey runs with true commercial focus.
EDUCATION
Caldervale High School
Higher
University of Glasgow
Honours Degree
SKILLS
ABOUT JENNIFER WALLACE
Customer Journey Developer, Youth & Family Banking - Growth, NatWestChange and Business Solutions Graduate at NatWest GroupEconomic and Social History Honours Degree from the University of Glasgow
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