Jenn Waldmann
Applications Content Manager @Volunteers Of America
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WORK HISTORY
Applications Content Manager @Volunteers Of America
Alexandria, VA, US
Intranet and Software Development- Develop and oversee corporate intranet, enterprise software, and online community platforms- Create and maintain Service Desk for HR, IT, and Facility-related inquiries.System Administration- Manage, train users on, and troubleshoot Dynamics affiliate portal and CRM- Oversee various online applications for event management, guest access, room reservations, and document management.Content and User Management- Develop and update content across site applications- Maintain and ensure the accuracy of user databases.Technical Support and Training- Actively monitor and resolve technical issues- Serve as primary technical liaison between end-users and vendors- Provide comprehensive training to users at all levels on best practices for various applications.Performance Monitoring- Track site analytics and generate reports on key performance indicators (KPIs).
EDUCATION
Texas Tech University
BA
Texas Tech University
Master
ABOUT JENN WALDMANN
Highly motivated self-starter with proven experience in nonprofit fundraising, community…
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