Jennifer van Hala
Vice President at SAP
- Role
- Vice President Global Cloud Services Business Operations at SAP
- Location
- Plymouth, MI, US
- LinkedIn followers
- 500 followers
About Jennifer van Hala
Experienced, energetic, cross-functional, servant leader. Highly skilled in ERP, SaaS, cloud solutions, levers to increase D-ACV, revenue retention and renewals, transformation, governance, strategic initiatives, stakeholder management, go-to-market, process & operational excellence, customer references, marketing & events, storytelling, communications, sales & delivery enablement, demand gen, business development, market expansion. Decades of deep experience in professional services, consulting, resource management, partner programs, leading, mentoring, compensation planning, total rewards, performance reviews, succession planning, identifying top talent, nurturing early talents, creating and maintaining an early talent pipeline, corrective management of under performers, setting individual & team KPIs, development plans and goals, org design, standing up new teams and defining & creating new roles and career paths. Proven track record in management of teams, P&L ownership, exceeding growth targets, overachieving utilization, run rates, margin, bookings, revenue, and efficiency metrics, and leading teams to great results – whether leading individual contributors or managers who are themselves leading teams.
Experience
Vice President Global Cloud Services Business Operations
Mar 2021 — Present · MI, US
Lead a global team and execute multiple transformation & GTM initiatives • Establish governance, execute stakeholder management and align with all lines of business, regions and market units on localization & GTM (segmentation, digital strategy, marketing tactics, training & adoption, premium offerings, cost of sales, customer acquisition cost, operational costs, indirect business models, faster customer adoption and stronger product subscription usage / consumption) • Define change management requirements and create & execute sales & customer success enablement • Propose compensation and quota credit changes to drive traction with solution selling • Create an integrated GTM Launch Framework and develop the standard GTM BOM inclusive of integrated and optimized sales assets, communications, and enablement • Review and approve/reject related global transformation projects • Design and stand up an entirely new internal global organization (Ask Services) to support sales, pre-sales and customer success teams in the transition to solution selling; establish the mission, strategy, operations, systems, processes, objectives, team structure, KPIs, SLAs, org design, roles, and budget
Education
The University of Texas at Arlington
Master of Business Administration - MBA
Michigan State University
Bachelor of Arts - BA
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