Jennifer van Gorkom

Customer Delivery Engineering Technical Leader @Cisco Thousandeyes

San Antonio, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Customer Delivery Engineering Technical Leader @Cisco Thousandeyes

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Continuing to provide technical leadership to the Cisco ThousandEyes Customer Engineering team.

EDUCATION

1989 — 1999

San Antonio College

AAS Communications Electronics, & AAS Electronics, Electronics

2005 — 2009

San Antonio College

AAS Computer Electronics, AAS Communications Electronics, Electronics

1990 — 1993

San Antonio College

AAS, Computer Electronics

1990 — 1993

San Antonio College

AAS, Communications Electronics

SKILLS

Tcp/IpTroubleshootingRed Hat LinuxSolarisSqlLinuxSecurityOperating SystemsVirtualizationRelease ManagementSubversionSystem AdministrationMysqlRedhatApachePhpNetwork SecurityDnsDebianUnix Shell ScriptingSendmailPerlArduinoBindShell ScriptingUnixFirewallsCentosPostgresqlIptablesBashData CenterPuppetNetwork AdministrationLinux System AdministrationUbuntuDhcpServersRhel

ABOUT JENNIFER VAN GORKOM

Accomplished System Administrator with over 20 years of working with companies, clients and teams to find efficient and cost effective solutions to complex problems. Known by management for my creativity in problem solving with limited time and financial resources. Promoted through my career because of exceptional communications, programming, support, and operating systems knowledge and excellent problem solving abilities. Recognized Change and Release Manager, skilled in working with team members to find the right balance to meet both legal documentation requirements (i.e. for PCI) and convenience needed for today\'s rapid development cycles. Specialties: Problem solving, Troubleshooting Linux, Process improvement, Programming in Bash, Sed, Awk, Perl, PHP, C/C++, LaTeX document preparation.Linux Profile – 20+ years of Linux experience covering a wide range of subjects. Networking experience with firewalls (IP Tables and Firewalld), Apache, MySQL, HAproxy, Docker, Samba, NFS, LPD, CUPS, FreeIPA, and Sendmail represent a part of my skillset. Can perform in Debian and RedHat Linux environments. Electronics Experience – 25+ years of experience dealing with electronics problems related to robotics and amateur radio. Holder of an Extra Class, FCC Amateur Radio License. Have built several small robots based on various microcontrollers. Currently working on a building the cockpit for a flight simulator based on interfacing Arduino Microcontrollers with Microsoft’s Flight Simulator X. Designed and built several low power (under ten Watts) CW (Morse Code) transceiversHighlights of Expertise- 20+ yrs of Linux experience - Build Automation - Dev & QA Best Practices- Docker & Containers - Release Management - SDLC Management- Networking Experience - Configuration Management - Agile / Scrum Methodologies- LAMP Stack - Automated Monitoring - Database Management- Arduino Fundamentals Certified

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