Jennifer Tkach
Administrative Assistant @Metrotown Active Health
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WORK HISTORY
Administrative Assistant @Metrotown Active Health
In my role as an administrative assistant at a physical health clinic, I support both clients and clinicians by ensuring smooth and efficient daily operations. I serve as a primary point of contact for patients, providing friendly and professional face-to-face service while assisting with scheduling, intake, and general inquiries. I manage insurance verification and e-claims processing, helping clients understand their coverage and working directly with insurers to resolve issues quickly and accurately.I maintain detailed and confidential patient records, process payments, and coordinate practitioner calendars, all while handling a high volume of calls and emails. I collaborate closely with healthcare providers and fellow administrative staff to ensure clear communication and continuity of care for every patient.
EDUCATION
The University of British Columbia
Bachelor's degree
King David High School
GED
ABOUT JENNIFER TKACH
The University of British Columbia | English Literature
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