Jennifer Thomas

Vice President, Customer Experience & Workforce Optimization at Jushi Holdings Inc.

Role
Vice President, Customer Experience & Workforce Optimization at Jushi Holdings Inc.
Location
Scranton, PA, US
LinkedIn followers
500 followers

About Jennifer Thomas

I am a dedicated professional with a solid range of skills primarily based in the Customer Service/Contact Center field.

Experience

  1. Vice President, Customer Experience & Workforce Optimization

    Jushi Holdings Inc.

    Aug 2025 — Present

Education

  • Keystone College

    Associate of Arts (A.A.), Landscape Architecture

    1995 — 1997

  • West Virginia University

    Bachelor of Arts (B.A.), Sociology

    1997 — 2000

Skills

  • Higher Education
  • Staff Development
  • Leadership
  • Interviews
  • Process Improvement
  • Microsoft Office
  • Ivr
  • Team Building
  • Management
  • Performance Management
  • Crm
  • Employee Training
  • E-Learning
  • Coaching
  • Social Networking
  • Customer Retention
  • Customer Service
  • Social Media
  • Training
  • Business Process Improvement
  • Public Speaking

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Jennifer Thomas — Vice President, Customer Experience & Workforce Optimization at Jushi Holdings Inc. in Scranton, PA, US | Unifers