Jennifer T.
Senior Customer Service Specialist @Bank Of America Business
Phoenix, AZ, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2025 — Present
Senior Customer Service Specialist @Bank Of America Business
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US
Managed inbound calls for Deceased Accounts, ensuring a compassionate and efficient service. • Reviewed entitled documents to facilitate the setup of deceased cases for fund disbursements. • Collaborated with legal teams to ensure accurate payouts to entitled beneficiaries. • Developed strong communication and problem-solving skills in a sensitive environment.
EDUCATION
2010 — 2011
Everest College-Arlington
Associate's degree
1991 — 1991
Tuloso-Midway High School
GED
1990 — 1991
Tuloso-Midway High School
G.E.D,
1990 — 1991
Tuloso Midway High
G.E.D.
ABOUT JENNIFER T.
I have an associate degree in Certified Medical Assistant. Clinical Assistance from…
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