Jennifer Strahm
Biotech Nurse Educator & Patient Case Manager | MSCN-Certified Registered Nurse | Clinical Education Program Leader & Peer Mentor | MS Therapy Support | Compassionate Advocacy to Improve Outcomes for Patients & Providers
- Role
- Clinical Educator at Inizio Engage
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Jennifer Strahm
Maya Angelou said, “The desire to reach for the stars is ambitious. The desire to reach…
Experience
Clinical Educator
Jul 2017 — Present
Drive optimal support for multiple sclerosis (MS) patients and HCP offices, providing injection training and product education for the Biogen MS portfolio with positive impact to adherence. Offer ongoing support for patients using Biogen interferon and fumarate products via phone calls and adherence visits. Develop and maintain productive working relationships. Execute timely documentation, reporting, and physician post-training. Support nurse onboarding and field training. Technologies: MS Office Suite (Word, Excel, Outlook, Teams, SharePoint, One Drive, One Note), MS Copilot AI, Salesforce CRM (Health Cloud), Five9 CRM and AI, Oracle, SAP (Concur, Success Factors HCM) Increased output quality, provider access, and efficiency for national team as appointed member ofProject Quality Committee, tasked with creating and organizing complex, evolving program documents. Achieved patient quality rating of 4.8/5 for national team and garnered personal recognition fromQuality Manager in a project to capture satisfaction scores for nurse educator program
Education
Edgewood College
Bachelor's degree
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