Jennifer Spicer

Organizational Change Management Leader/Deloitte Special Leader

Role: Senior Manager at Deloitte
Location: Woodbridge, VA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Jennifer Spicer

I\'m an experienced Organizational Change Management (OCM) and Business Transformation…

Experience

Senior Manager
Deloitte
May 2009 — Present · Washington, DC, US
Jennifer has relied upon her 18 years of Organizational Change Management experience to lead a wide variety of large transformations for very large government and not for profit organization\'s. Managed relationships with C-Suite leadership to ensure the appropriate level of engagement. Lead teams of up to 50 practioners including management of work assignments, project plans, milestone management and employee engagement. Managed all aspects of Organizational Change Management including communications, training, impact identification, stakeholder engagement/stakeholder analysis, knowledge transfer, leadership alignment and measurements. Worked with a broad range of clients in healthcare, hospitality, technology, and Non-Profit and Federal Government.

Education

Washington & Jefferson College
Bachelor's degree, Economics
American University - Kogod School of Business
MBA, Management of Global Information Systems
1997 — 1999
Washington & Jefferson College
MA, Economics
1985 — 1989
American University - Kogod School of Business
Master of Business Administration - MBA, Management of Global Information Systems

Skills

Hospitality Industry
Customer Relationship Management (Crm)
Leadership
Business Analysis
Consulting
Management Consulting
Employee Engagement
Hospitality Management
Business Transformation
Business Process Improvement
Organizational Change Agent
Technology Adoption
Organizational Design
Stakeholder Analysis
Change Management
Contact Centers
Business Process
Governance
Training
Stakeholder Engagement

Contact information

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Work email
•••••@deloitte.com
Personal email
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Current company

Deloitte

Business Consulting and Services · 10K employees · Founded 1845 · Worldwide, Worldwide, OO

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

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