Jennifer Soohee Kim
- Role
- Digital Academy Program at CVS Health
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jennifer Soohee Kim
Digital Product at CVS Health BSBA, Boston University 2023 Concentrations in…
Experience
Digital Academy Program
Jun 2023 — Present
Utilized platforms such as Quantum Metrics, Medallia, Data AI, etc. to analyze qualitative and quantitative digital customer feedback - Performed data analysis using Adobe Analytics to determine customer pain points and overall experience - Accomplished customer experience reports using NPS (Net Promoter Scores), TA (Task Accomplishment) Rates, and feedback buckets
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.