Jennifer Smith

Sr. Client Manager

Role
Sr Client Manager at Vericast
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jennifer Smith

Experienced Client Manager with a demonstrated history of working in the marketing and advertising industry. Skilled in Sales, Management, Account Management, Direct Marketing, and Marketing. Strong marketing professional.

Experience

  1. Sr Client Manager

    Vericast

    Aug 2021 — Present · Houston, TX, US

    Led end-to-end execution of custom web-based marketing campaigns for a major financial institution, with database integration, performance tracking, and email coordination to ensure on-time delivery, budget compliance, and quality assurance.• Developed and maintained multiple campaign timelines, adapting to frequent client-driven changes. Facilitated weekly Client/Agency meetings to review milestones and align on current and upcoming initiatives.• Collaborated with cross-functional teams—including Scrum, Application Development, Email, SQA, and Data/Reporting—through agile ceremonies and Jira to meet critical deadlines.• Served as a subject matter expert, offering strategic insights and identifying opportunities to streamline processes and enhance service delivery.• Partnered with Sales to uncover upsell opportunities and recommend integrated marketing solutions.• Demonstrated strong communication, presentation, and negotiation skills.• Proven track record in managing complex projects, budgets, and cross-functional teams.• Client-focused and results-driven, with a proactive approach to problem-solving and continuous improvement.

Skills

  • Customer Service
  • Microsoft Office
  • Sales
  • Account Management
  • Database Marketing
  • Marketing
  • Management
  • Marketing Strategy
  • Social Media Marketing
  • Digital Marketing
  • Media Planning
  • Direct Mail
  • Direct Marketing
  • Advertising
  • Marketing Communications

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Jennifer Smith — Sr Client Manager at Vericast in Houston, TX, US | Unifers