Jennifer Smialowicz
Assistant Vice President Operations at MetLife
- Role
- AVP of Operations Technology, Product & Strategy, Contracts & Compliance, and Client Management at MetLife
- Location
- West Chester, PA, US
- LinkedIn followers
- 500 followers
About Jennifer Smialowicz
I am an agile leader passionate about challenging the status quo to create better experiences for customers. By fostering a culture of experimentation and collaboration at all levels, I drive meaningful change that meets each customer’s unique needs. I believe that continuous improvement, adaptability, and teamwork are key to delivering impactful solutions.
Experience
AVP of Operations Technology, Product & Strategy, Contracts & Compliance, and Client Management
Apr 2022 — Present
As the leader of Operations at MetLife Worldwide Benefits, I oversee a dynamic team responsible for information technology strategy, budgeting, and the deployment of key technology initiatives. Beyond IT, my team drives product development, quality controls, and ensures both contract and operational compliance.In addition I am focused on building strong relationships, enhancing experiences, and driving long-term success for customers.
Education
West Chester University of Pennsylvania
Master of Business Administration (MBA), Management
University of Delaware
Bachelor of Arts (B.A.), English and German
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