Jennifer Silveri
Customer Service Associate @Wawa, Inc.
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WORK HISTORY
Customer Service Associate @Wawa, Inc.
US
Delivered exceptional customer service, fostering positive interactions and loyalty.• Addressed customer concerns in collaboration with management, ensuring prompt and satisfactory resolutions.• Trained in maintain workplace safety, cleanliness, and compliance with corporate standards.• Efficiently prepared made-to-order food and beverages, balancing quality and speed.
EDUCATION
West Chester University of Pennsylvania
Bachelor of Arts - BA
ABOUT JENNIFER SILVERI
I’m an emerging professional transitioning toward a career in business analysis. With a strong background in communication, content creation, and visual storytelling using tools like PowerPoint and Canva, I excel at distilling complex ideas into clear, engaging messages. I’m eager to build on these strengths by learning more about data analysis, process improvement, and strategic problem-solving to help organizations work smarter. I’m passionate about asking the right questions, finding insights, and collaborating with teams to drive results. Always curious and ready to learn, I’m excited to grow into an entry-level Business Analyst role and contribute to meaningful projects. Let’s connect!
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