Jennifer Rickaby
Director of Cruise & Event Operations | Driving Operational Excellence, Empowering Teams, and Fostering Collaboration for Elevated Client Experiences
- Role
- Director of Cruise and Event Operations - Events Group at Continental
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Jennifer Rickaby
As an experienced Leader in Hospitality, Sales & Service Operations, I have been…
Experience
Director of Cruise and Event Operations - Events Group
Jan 2025 — Present
Customer obsessed and hospitality focused. I am a Collaborative Leader who inspires and develops a team of Event Managers and service professionals. I pride myself on being an Operational Efficiency Champion who implements and enforces Standard operating procedures to drive consistency, streamline operations and deliver service excellence. Infinity & Ovation Yacht Charters Waterview Loft at Port Detroit Detroit Opera HouseThe Mint Ford House Forte Belanger Planterra The Department at Hudson’s
Education
Endicott College
Bachelor's, Hospitality Management, Events Management
2006 — 2010
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