Jennifer R. G.

About Jennifer R. G.

With over a decade of experience, I am a dynamic, knowledgeable, and personable payroll…

Experience

1. Lead - Tax Specialist

   Accolade, Inc.

   Mar 2023 — Present · Houston, TX, US

   Proactively and effectively responds to tax queries and audits/assessments by corresponding with taxing authorities, performing technical analysis and research, and gathering documentation as appropriate Manages relationship with ADP SmartCompliance tax team to ensure efficient handling of all tax-related activities in US/Puerto Rico/Canada for high volume of payroll tax accounts Adheres to strict compliance with payroll tax reporting and withholding regulations in the US and Canada by ensuring accurate and timely local, state, and province tax registrations Collaborates with the benefits team to ensure accurate tax calculations for equity compensation, cafeteria plan benefits, and retirement plans (401(k), Roth 401(k), Canadian RRSP) are entered for payroll processing and adjustments Reconciles bank drafts from the 3rd party tax filing partner (ADP SmartCompliance, OneSource Virtual) with payroll tax liabilities and net pay. Provides comprehensive customer service to employees by resolving tax inquiries about a range of subjects, including W-2s, T4s, state reciprocity agreements, tax issues related to resident and work location updates, and resident alien taxation Audits and updates Workday tax configuration to ensure the accurate calculation of annual and bi-annual SUI rates, WA L&I, and state paid family medical leave rates for all applicable jurisdictions Proactively identifies trends in state and local agency tax discrepancies and pinpoints errors in payroll taxation Payroll SOX compliance point-of-contact; prepares resources for corporate auditing team and third-party auditors Conducts 401(k) funding file audits and completes bi-weekly 401(k) funding Manages wage garnishments, unemployment claims, and employee verifications through third party service providers ADP Smart Compliance and Equifax

Education

• Spelman College

  Biology, English

  1997 — 2001

• Rice University

  Professional Human Resources (PHR) Certification

  2012

• Strayer University

  Business Administration - Finance

  2016 — 2021