Jennifer Probst

About Jennifer Probst

I am an experienced client relationship, sales account manager and program manager with extensive experience in driving business growth through strategic client engagements. I am a passionate and results-oriented sales leader with a proven track record of delivering results for my company, clients, and channel partners. Over the past 15+ years, my career has spanned various industries, including HVAC equipment financing and leasing, home warranty, energy, and education sectors, where I have successfully developed my skills in sales, business strategy, client acquisition, contract negotiation, project management (PMP certified in 2011), KPI development, results management, and client retention. I excel at creating tailored client strategies that prioritize long-term partnership value over short-term gains, fostering a relationship where both parties will grow and succeed over the long term; and leveraging KPIs, market insights, and client feedback to formulate a roadmap for program expansion. I am committed to professional development and actively seek out networking opportunities within the client relations field and in the industries in which I support, striving to be a subject matter expert to my organization and my clients.

Experience

1. Senior Strategist

   Frontdoor, Inc.

   Aug 2025 — Present · Atlanta, GA, US

Education

• Illinois State University

  B.S.

  1995 — 1998

• Aurora University

  Master of Business Administration - MBA

  2014 — 2016

• Georgia Institute of Technology

  Innovation Management Consortium Program

  2016 — 2016