Jennifer Phelps
Senior Communications Advisor, Chief Administrative Office @Us Government Accountability Office
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WORK HISTORY
Senior Communications Advisor, Chief Administrative Office @Us Government Accountability Office
Washington, DC, US
Oversee the agency’s day-to-day internal communications efforts impacting a dispersed workforce of over employees. This includes town halls, intranet and targeted email communications, organizational change announcements, PR and product announcements, crisis communications, and government mandated reports- Craft individualized talking points for the Comptroller General of the United States for use during annual meetings with 15 mission teams and 16 operations and staff offices- Manage GAO’s Results Through Teamwork Awards, from nomination through award presentation on behalf of the Executive Committee, led by the Comptroller General of the United States- Responsible for developing and executing GAO’s annual Customer Satisfaction survey of the agency’s employees, including interpreting data and briefing agency leaders on ways to further improve their scores.
EDUCATION
Butler University
Bachelor of Science (BS)
Indiana University–Purdue University Indianapolis
Master of Arts (M.A.)
ABOUT JENNIFER PHELPS
Strategic, results driven communications professional and talented copy writer with a passion for developing content that informs, engages and inspires. 20+ years experience in a variety of business environments including finance, insurance, technology, healthcare, government and more. Proven ability in developing audience-appropriate messaging, creating feedback mechanisms, and serving as a critical link between front-line employees and executive leadership. Core Competencies: Corporate Communications | Strategic Messaging | Diversity & Inclusion | Executive Communications Presentations | Speech Writing | Editing | Training | Brand Awareness & Development | Employee Engagement| Event Planning & Execution | Change Management | Project Management
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