Jennifer Okereke
Vice President of Customer Success & Information Technology Executive - Leading Global Teams on Large-Scale Cloud Technology Projects and Advising Customers on Long Term Strategic Technology Decisions
- Role
- Vice President of Customer Success at Infor
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Jennifer Okereke
Welcome to my profile! I am a forward-thinking, customer-centric leader with extensive experience guiding high-profile clients across financial services, manufacturing, life sciences, and technology industries. My expertise lies in driving strategic initiatives that deliver measurable business outcomes, ensuring long-term organizational success while fostering client satisfaction and trust.I am passionate about building and executing strategies that balance future-focused innovation with the tactical implementation needed to achieve immediate results. My global perspective and ability to collaborate across diverse cultures and teams allow me to navigate complex challenges and deliver solutions with minimal disruption and maximum impact.Throughout my career, I have been recognized for delivering transformative solutions that enhance operational efficiency, drive cost savings, ensure regulatory compliance, and optimize supply chain performance. My strong ability to build rapport with clients has earned me trust as a strategic advisor, while my leadership style prioritizes mentoring and empowering teams to achieve their full potential. This approach cultivates cohesive, high-performing teams that consistently exceed expectations.Key strengths and expertise include:• Customer Success Strategy & Execution• Advanced Technology Services & Cloud Solutions• Global Stakeholder Relationship Management• Customized Solutions Development• Market Trends & Competitive Analysis• International Project Management & Execution• IT Program Management & Operational Platforms• Supply Chain Strategy Development• Team Leadership, Mentoring, & Staff DevelopmentAs I continue to grow and drive impact, I am dedicated to advancing customer success and delivering value at the executive level. Please feel free to reach out to discuss opportunities or insights—I look forward to connecting!
Experience
Vice President of Customer Success
Dec 2024 — Present · Boston, MA, US
Education
D'Amore-McKim School of Business at Northeastern University
Master of Business Administration (M.B.A.), International Business
2015 — 2017
University of East London
BSc, Computing & Information Systems
1989 — 1993
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