Jennifer Murphy

About Jennifer Murphy

A dynamic and results-driven HR professional with 8 years of experience in recruitment, onboarding, benefits administration, compliance, employee engagement, performance management, and employee relations. Passionate about creating efficient HR processes that enhance the employee experience while ensuring organizational success. Skilled in handling complex employee leave cases, Workers’ Compensation, and FMLA compliance. Expert at fostering a positive workplace culture, streamlining HR operations, and supporting leadership with data-driven insights to drive engagement and retention.

Experience

1. Human Resources Generalist

   Ternium Revenue Cycle Management

   Aug 2025 — Present · Raleigh, NC, US

   As the company’s first internal HR hire, I’ve built and led core people operations from the ground up. I partner across all teams to strengthen culture, streamline processes, and support the full employee lifecycle.People Operations Leadership: Created foundational HR practices and centralized HR support as the organization’s first in-house HR professional.Payroll Management: With the help of our HR Consulting, firm I oversee end‑to‑end payroll processing, ensuring accuracy, compliance, and timely delivery.Performance Management: Implement and manage performance review cycles, including goal-setting frameworks, feedback processes, and manager support.Onboarding & Offboarding: Develop and execute smooth, engaging onboarding programs; manage offboarding to ensure compliance, documentation, and a positive employee experience.Employee Relations: Serve as a trusted partner to employees and managers, addressing concerns, coaching leaders, and resolving issues with fairness and confidentiality.Culture & Engagement: Drive initiatives that enhance employee engagement, recognition, communication, and cross-team connection.Policy & Process Development: Create and maintain HR policies, employee handbook updates, and workflows that support growth and consistency.HR Systems & Compliance: Manage HR platforms (e.g, Gusto/Employee Navigator), maintain records, and ensure compliance with federal and state requirements.Benefits Administration: With the help of our benefits broker, I manage all benefits-related processes, including open enrollment, employee education, carrier communication, dependent changes, and resolving benefits issues. Maintain compliance and provide ongoing support to employees navigating their plans.

Education

• University of Wisconsin-Whitewater

  Bachelor of Arts, Public Relations

  2008 — 2012