Jennifer Mullen
- Role
- Manager, Program Management Release Train Engineer at Blackbaud
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Jennifer Mullen
Strategic and visionary leader with over 15 years experience in project and product…
Experience
Manager, Program Management Release Train Engineer
Feb 2022 — Present
Servant-Thought leader cultivating a full lifecycle of a high performing project management team including project and program managers. Driving effective, teamwork, communication, collaboration, across multiple disparate groups with competing priorities in an ambiguous environment- Responsible for team of project and program managers managing day to day operations including full lifecycle from hiring, coaching, defining success metrics, quarterly reviews and strategic career…
Education
Centenary University
Bachelor (B.B.A.), Business Administration, Management and Operations
2008 — 2010
Boston University
Master of Science (M.S.), Project Management
2012 — 2014
Skills
- Powerpoint
- Customer Retention
- Coaching
- Analysis
- Wireless
- M2m
- Call Centers
- Vendor Management
- Training
- Machine to Machine
- Competitive Analysis
- Finance
- Wireless Technologies
- Sales Operations
- Team Leadership
- Time Management
- Management
- Microsoft Office
- Process Improvement
- Cross-Functional Team Leadership
- Marketing
- Program Management
- Project Management
- Leadership
- Microsoft Excel
- Telecommunications
- Customer Satisfaction
- Product Management
- Customer Experience
- Analytical Skills
- Call Center
- Customer Service
- Troubleshooting
- Marketing Strategy
- Account Management
- B2b
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