Jennifer Mullen
Deputy Executive Director of Communications and Customer Relations at Virginia Lottery
- Role
- Deputy Executive Director of Communications and Customer Relations at Virginia Lottery
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Jennifer Mullen
I am a communications professional with a passion for brand reputation and customer experience. As Director of Communications and Customer Relations at the Virginia Lottery, I proudly lead an outstanding team performing a variety of functions including efforts to raise awareness of the Lottery’s support of K-12 public schools, media relations, responsible gaming, internal communications, employee engagement and community outreach. I also oversee the Lottery’s customer relations team with an eye on improving the overall customer service experience.
Experience
Deputy Executive Director of Communications and Customer Relations
Feb 2023 — Present · Richmond, VA, US
Education
Virginia Commonwealth University
Bachelor of Science, Mass Communications
1992 — 1995
Skills
- Press Releases
- Editing
- Marketing Communications
- Newsletters
- Web Content
- Strategic Communications
- Event Planning
- Corporate Communications
- Public Speaking
- Public Relations
- Internal Communications
- Media Relations
- Advertising
- Copywriting
- Journalism
- Creative Writing
- Customer Service
- Marketing
- Social Media
- Event Management
- Crisis Communications
- Program Management
- Publicity
- Social Networking
- Spokesperson
- Brand Management
- Marketing Strategy
- Social Media Marketing
- Time Management
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