Jennifer Mose

Operations Manager

Role: Operations Manager at Amazon
Location: Martinsburg, WV, US
LinkedIn followers: 500 followers

About Jennifer Mose

Experienced Operations Manager with a demonstrated history of working in the retail and commerce industry. Skilled in Operations Management, Process improvement, Coaching, Customer Satisfaction, Team Building, and Administration. Strong operations professional. Bachelor of Science (B.S.) focused in English Language and Literature, General from Frostburg State University.

Experience

Operations Manager
Amazon
Jun 2019 — Present · Baltimore, MD, US

Education

Frostburg State University
Bachelor of Science (B.S.), English Language and Literature, General
2004 — 2008

Skills

Operations Management
Performance Management
Leadership
Shipping
Hris
Organizational Development
Team Leadership
Change Management
Time Management
Management
Team Building
Administration
Interviews
Leadership Development
Coaching
Process Improvement
Customer Service
Logistics Management
Employee Relations
Logistics
Training
Customer Satisfaction
Employee Engagement

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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