Jennifer Michaels
Director, US Commercial at 33Floors, helping commercial real estate firms unlock the full power of their Yardi platform with expert-led strategy, service, and support.
- Role
- Director, Us Commercial at 33Floors
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
Experience
Director, Us Commercial
Jun 2025 — Present · Arlington, VA, US
Responsible for leading Commercial Implementation and Support Services team in the U.S. • Design and execute strategies for business growth across North America.• Enhance client satisfaction, service delivery, and team efficiency through process improvements, identifying emerging Yardi innovations, and optimizing team structures.• Build and nurture strong relationships with key clients and support new sales efforts.• Actively lead delivery of critical projects and support engagements and act as SME for key clients.• Drive team excellence through innovation and implementing operational best practices.• Management oversight, including setting performance goals and monitoring KPIs and quality delivery.
Education
University of Connecticut
Bachelor's degree, Political Science and Government
1996 — 2000
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