Jennifer McClung

About Jennifer McClung

Experienced Project Manager with a strong background in telecommunications and technical operations. Proven ability to lead cross-functional teams, manage complex programs, and deliver results under tight budgets and timelines. Skilled in stakeholder communication, risk mitigation, and process improvement with a focus on customer experience and team culture. Specialized Skills Project & Program Management | Risk Mitigation | Change Management | Budget Compliance | Cross-Functional Leadership | Process Improvement | Stakeholder Communication | Escalation Management | Smartsheet | JIRA | Confluence | Data Aggregation | Wiki Creation | Team Building

Experience

1. Project Manager

   Comcast

   Oct 2017 — Present · Denver, CO, US

   Led multiple high-impact projects and programs across technical and operational domains. Developed project WIKIs to communicate scope, timeline, risks, and KPIs. Facilitated daily change management calls with senior leadership to assess network risks. Created Smartsheet dashboards to track milestones and health metrics. Built strong relationships with vendors, legal teams, and stakeholders- Managed a high-visibility, low-budget project requested by an external org, delivering under budget and on time- Led the 988 Suicide Prevention Hotline Project with 90+ team members across 6 orgs; successfully launched on July 16, 2022- Presented quarterly business reviews and budget requests to senior leadership.

Education

• Villanova University

  Project Management

Skills

• Synchronous Digital Hierarchy (Sdh)
• Project Management
• Mpls
• Computer Network Operations
• Managed Services
• T1
• Wireless Technologies
• Ethernet
• Product Management
• Wireless
• Internet Protocol (Ip)
• Telecommunications
• Marketing
• Session Initiation Protocol (Sip)
• Sip
• Telephony
• Ip
• Unified Communications
• Multiprotocol Label Switching (Mpls)
• Voice Over Ip (Voip)
• Network Design
• Sdh
• Fiber Optics
• Voip