Jennifer Mathis

Advanced Telehealth Clinical Technician @U.S. Department of Veterans Affairs

Minneapolis, MN, US

VISN 23 CLINICAL RESOURCE HUB (CRH)- Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT- Providing established standardized competency based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers- Providing established standardized competency based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs- Participating in performance improvement activities aimed at improving the efficiency of the patient telehealth processes- Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures- Coordinating clinic set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource based scheduling- Supporting designated complex telehealth programs that require advanced technical skillsets- 100% Virtual position

Western Governors University

Master of Science - MS, Management/Leadership

Pennsylvania Highlands Community College

Certificate, Phlebotomy Technician/Phlebotomist

Bishop McCort High School

Diploma, Academic

NMR Institute of Pittsburgh, School of Medicine

Certificate, Magnetic Resonance Imaging (MRI) Technology

Somerset Hospital School of Radiography

Certificate, X-Ray

Mount Aloysius College

Bachelor of Science (B.S.), Ultrasonography