Jennifer Lucas
Passionate About Developing People & Delivering Results | Guiding Agile IT Teams to Transform Insurance Through Business + Technology Innovation
- Role
- Supervisor, Project Support Team at Lockton
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About Jennifer Lucas
Assistant Vice President & Project Support Supervisor with 25+ years of experience in…
Experience
Supervisor, Project Support Team
Apr 2004 — Present
Functions as the liaison between departments throughout the development cycle and oversees execution of BA and QA tasks such as defining project specifications, eliciting feedback from key stakeholders, coordinating with PM staff to determine the scope and structure of IT projects, conducting testing and providing feedback during development, proposing solutions and accommodations when needed, and validating and verifying that the project satisfies the business need.Works closely with development teams, users, senior management, consultants and vendors to assure delivery of superior and profitable IT products and services.Contribute to innovations in existing processes and procedures by leading internal lessons learned review process, eliciting feedback from key stakeholders, and researching/implementing best practices.Prior Positions:Supervisor, PMOBusiness AnalystOperations SpecialistOperations FloaterProgram Support AssistantDesignations - INS, AU
Education
The College of William and Mary
BA
The College of William and Mary - The Mason School of Business
MBA
Skills
- Legal Liability
- Associate Engagement
- Relationship Developement
- Associate Development
- Store Management
- General Insurance
- Training
- Insurance
- Functional Testing
- Technical Requirements
- Process Flow Documentation
- Business Intelligence
- E-Commerce
- Project Management
- Property & Casualty Insurance
- Reporting Requirements
- Business Process Analysis
- Management
- Leadership
- Big Box
- Technical Support
- Use Case
- Liability
- Commercial Insurance
- Driving Results
- Store Operations
- Business Requirements
- Professional Liability
- Consulting Support
- Underwriting
- Risk Management
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