Jennifer McKinnon

Director, Service Management & Analytics Lead @UBS

London, GB
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+91 *********19

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WORK HISTORY

Mar 2023 — Present

Director, Service Management & Analytics Lead @UBS

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Zurich, CH

Lead strategic data management and digital transformation initiatives for the Wealth Management division, optimising governance and integration across 600+ applications and 50 core services- Designed and maintained the Wealth Management service catalogue, incorporating availability metrics, error budgets, and contact management data to improve transparency and operational efficiency- Enhanced data pipeline performance and reporting through advanced data modelling, SQL optimisation, and Power BI dataflows, improving data quality and reducing reporting turnaround time- Directed multiple data migration projects, ensuring 100% data integrity and compliance with governance and regulatory requirements- Partnered with cross-functional teams to implement metrics-based stability solutions, aligning with both organisational policies and industry standards- Advised business divisions on data standards, governance, and tooling, enabling them to achieve measurable improvements in data discovery, sharing, and utilisation- Championed the adoption of technology-driven stakeholder engagement, resulting in improved cross-team collaboration and decision-making.

EDUCATION

2011 — 2014

University of Greenwich

Bachelor of Science (BSc)

ABOUT JENNIFER MCKINNON

Strategic and results-driven Service Management & Analytics Leader with over a decade of…

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Jennifer McKinnon — Director, Service Management & Analytics Lead at UBS in London, GB | Unifers