Jennifer Laptewicz
MSN, RN, NI-BC, CPHQ
- Role
- Manager, Quality Mangement, Medicaid Managed Care at AmeriHealth Caritas
- Location
- North Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Jennifer Laptewicz
Highly skilled masters prepared registered nurse focused:*Nursing Informatics*Digital Health*Payer relations*Quality improvement*Informatics*Analytics*Government requirements*People leader*HEDIS18+ years of healthcare and nursing experience10+ years of healthcare/nursing informatics experience10+ years of quality improvement experienceLeader of multidisciplinary teams to enhance quality of care and value for the patient, provider, and teammate through technology and data at the point of care.
Experience
Manager, Quality Mangement, Medicaid Managed Care
Oct 2022 — Present · Raleigh, NC, US
Directed a team of 10 quality management professionals, enhancing healthcare quality and outcomes, as evidenced by the successful oversight of data-driven clinical quality improvement projects, critical incident management and quality of care concerns.• Developed and initiated strategic structure collaboratively with leadership for metric performance and intervention oversight, including meeting structure and cadence, education of metrics and statistical analytics (including control charts, standard deviations, run charts, and more), health equity focus and improvement methodologies, such as PDSA cycles. Adapted, adopted, or abandoned interventions as appropriate.• Initiated and executed a HEDIS Hybrid project, significantly improving data integrity and healthcare outcomes through comprehensive record management and oversight processes.• Developed standard work and implemented provider engagement workflows to share provider quality performance and improvement opportunities.• Led Over and Under Utilization initiatives, including Total Cost of Care, Behavioral Health, ED, Readmissions, Telehealth, and preventive utilization.• Established and maintained strategic partnerships as a key liaison between the Health Plan and stakeholders including State, Providers, and Community Partners, facilitating the translation of complex healthcare data into actionable insights for informed decision-making.
Education
East Carolina University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
2003 — 2007
University of Alabama at Birmingham
Master's degree, Nursing Informatics
2011 — 2014
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