Jennifer Lang
General Manager @Audit Agent
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WORK HISTORY
General Manager @Audit Agent
Manchester, GB
Accurately reporting on the call performance of your agents is crucial for staying compliant and improving your call-centre based business.Audit Agent is a bespoke call-audit reporting software designed to allow you to easily identify high and low risk areas of your company, giving you vital information about your staff in seconds.We can provide you with external auditors that can listen to high volumes of calls each day, week or month and score them against pre-built QA Scorecards via our bespoke, cloud-based reporting software
ABOUT JENNIFER LANG
I am passionate about the work that I do and proud of what we (Audit Agent) have achieved…
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