Jennifer L. Moore
- Role
- Director - Salesforce Consulting at TruSummit Solutions
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jennifer L. Moore
As an accomplished, success-driven business leader, I pride myself on building…
Experience
Director - Salesforce Consulting
Apr 2023 — Present
As Director, I develop the strategy, processes, and GTM framework for Managed Services while growing and managing the people/teams and clients. I also implement EOS (entrepreneurial operating system) methodology to grow & scale our start-up. Maneuver business decisions around strategy and operations for internal and client-facing operations. Create and drive the strategy, development, and implementation of structured methodologies and procedures for our Managed Services division. Lead, support, and mentor the consulting team, fostering a positive work environment that promotes collaboration, growth, and work-life balance. Manage and nurture enterprise-level client relationships ensuring customer satisfaction while also identifying new opportunities for service expansion. Drive high-impact activities throughout the client services delivery lifecycle to achieve meaningful results by demonstrating expertise in Salesforce implementation, including integrated solutions and third-party applications. Lead strategic opportunity pursuits providing tailored solutions while also ensuring profitability and resource optimization. Create & lead company-wide trainings on Salesforce, Consulting, and Customer Experience, among other business apps.
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