Jennifer Bastien

About Jennifer Bastien

As a Data Governance & Privacy Architect, I specialize in transforming how organizations manage, protect, and leverage data — turning it from an operational challenge into a trusted, strategic asset. With nearly two decades of experience spanning insurance, healthcare, and enterprise data management, I bring both technical depth and organizational insight to every initiative I lead.At Hy Cite, I lead the design and execution of our enterprise-wide Data Governance and Privacy framework, ensuring data is used responsibly, securely, and in alignment with business goals. My work integrates data quality, classification, and retention standards with privacy-by-design principles — balancing innovation with compliance and risk mitigation.Throughout my career, I’ve built a reputation for bridging business, legal, and IT functions, enabling collaboration and clarity around data ownership and accountability. I’ve led governance committees, implemented sustainable frameworks, and developed training and communication programs that elevate data literacy and foster a culture of stewardship.I’m passionate about helping teams understand that data governance isn’t just about control — it’s about empowerment. When data is properly governed, it becomes accurate, accessible, and actionable — fueling informed decisions, regulatory confidence, and long-term business resilience.Driven by both structure and curiosity, I’m committed to building programs that make data more than a resource — I make it a trusted cornerstone of organizational strategy.

Experience

1. Data Governance & Privacy Architect

   Hy Cite

   Apr 2023 — Present · Madison, WI, US

   Lead the development and implementation of Hy Cite’s enterprise-wide Data Governance and Privacy framework. Partner across Legal, IT, and Business teams to balance data utility with compliance, ensuring the responsible and secure use of data.Key Achievements & Responsibilities-Designed and operationalized the Data Governance and Privacy program to support corporate strategy, minimize regulatory risk, and enhance data trust-Established data classification and retention standards to strengthen data lifecycle management and compliance readiness-Serve as Chair of the Data Governance and Privacy Committee (DGPC) — overseeing enterprise-wide data initiatives, issue resolution, and quarterly reporting to the Risk Group-Partner with IT to embed governance and privacy-by-design into system architecture, metadata management, and data quality processes-Maintain and enhance the data dictionary, data governance calendar, and communication strategy, fostering organization-wide transparency and data literacy-Developed and published governance training programs, SharePoint resources, and business FAQs, supporting a sustainable governance culture.

Education

• St. Norbert College

  Bachelor of Business Administration (B.B.A.), Business Administration

  1999 — 2003

• Acuity Institute

  Lean Professional for Service Certification

  2015 — 2016

Skills

• Business Process Improvement
• Microsoft Office
• Insurance
• Microsoft Sql Server
• Quantitative Analytics
• Microsoft Excel
• Sales Management
• Leadership
• Access
• Process Improvement
• Customer Service
• Management
• Sql
• Analysis
• Statistical Data Analysis
• Call Centers
• Microsoft Access
• Microsoft Word
• Teamwork
• Establishing Relationships
• Property & Casualty Insurance
• Analytics
• Business Operations
• Employee Relations
• Customer Satisfaction
• Strategic Communications
• Account Management
• Analytic Problem Solving