Jennifer Khim
Manager of Core Systems Configuration at Premera Blue Cross
- Role
- Manager - Core Systems Configuration at Premera Blue Cross
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Manager - Core Systems Configuration
Aug 2025 — Present
Lead and mentor a team of configuration analysts, fostering professional growth through coaching, performance reviews, and targeted development plans-Oversee configuration strategy and execution for core systems including TriZetto FACETS and JIVA, ensuring accurate implementation of provider data, benefits, pricing, and claims rules-Align system configuration initiatives with Premera’s strategic goals and regulatory standards to enhance operational efficiency and customer experience-Drive cross-functional collaboration across IT Product Management, Engineering, and Architecture teams to deliver integrated solutions and resolve incidents-Manage complex configuration projects, including system enhancements and feature rollouts, while balancing resource allocation and stakeholder expectations-Develop and communicate OKRs, business cases, and success metrics to guide team performance and strategic alignment-Championed the evolution of processes through AI and automation, building organizational capability and coaching others to develop proficiency in Microsoft Copilot and Power Platform AI
Education
University of Washington
Bachelors, Economics
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