Jennifer Jepson
Director Learning and Development, Product Education, In-store Selling Experience @Bath & Body Works
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WORK HISTORY
Director Learning and Development, Product Education, In-store Selling Experience @Bath & Body Works
US
EDUCATION
The Ohio State University
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences Communication
SKILLS
ABOUT JENNIFER JEPSON
I’m a strategic leader at the intersection of learning, innovation, and store operations, with a proven ability to turn business priorities into scalable, field-ready solutions. I lead with an innovation mindset—challenging traditional approaches and leveraging technology and modern learning models to drive performance where it matters most: in the customer experience and the bottom line.Throughout my career, I’ve led enterprise learning and operational initiatives that improve execution, elevate leadership capability, and support sales performance across retail environments. I lead and develop high-performing teams of learning leaders and instructional designers, empowering them to leverage digital platforms, data, and emerging learning technologies to deliver solutions that are efficient, engaging, and built for scale.I partner closely with cross-functional leaders to design and deliver technology-enabled learning strategies that support transformation, reinforce culture, and build capability from the frontline to senior leadership. Whether launching new initiatives, evolving operating models, or strengthening store leadership, I focus on innovation that drives adoption, accelerates capability, and delivers measurable results.What sets me apart is my ability to connect people, process, performance, and technology—while building strong teams that turn strategy into execution and ideas into impact.
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